RAMP - Certified Responsible Alcohol Management Program Specialist Checking and Verifying IDs Questions and Answers

Question 1

A customer presents a valid, unexpired passport from a foreign country as proof of age. According to Pennsylvania's RAMP guidelines, which of the following is the correct action to take?

Accepted Answer

Accept the passport as a valid form of identification.

Answer

Reject the ID as only US-issued identification is acceptable.

Answer

Ask for a second form of ID because passports are easily forged.

Answer

Serve the customer but make a note of the unusual ID.

Question 2

When using the 'F.E.A.R.' method for checking an ID, what does the 'A' stand for?

Accepted Answer

Ask questions about the information on the ID.

Answer

Assess the customer's attitude and level of intoxication.

Answer

Authenticate the ID with a manager's approval.

Answer

Analyze the photograph for discrepancies.

Question 3

A server at a busy bar is presented with an out-of-state driver's license that looks unfamiliar. What is the most responsible action for the server to take?

Accepted Answer

Use an ID checking guide or scanning device to verify the license's features.

Answer

Accept the ID if the person looks over 21.

Answer

Refuse service because the ID cannot be immediately verified.

Answer

Ask the customer to recite the state capital as a verification test.

Question 4

Which of the following is NOT a legally acceptable form of ID for alcohol service in Pennsylvania?

Accepted Answer

A student ID card from a major university with a photo and birthdate.

Answer

A valid U.S. Armed Forces identification card.

Answer

A valid photo driver's license issued by any state.

Answer

A valid Canadian driver's license.

Question 5

A customer's ID has an expiration date from last week. The customer explains they have a renewal on the way and shows a temporary paper copy without a photo. What should the server do?

Accepted Answer

Refuse the sale because an expired ID is not valid for age verification.

Answer

Serve the customer since they have a temporary renewal.

Answer

Ask for a manager to make the final decision.

Answer

Accept the expired ID along with the temporary paper copy.

Question 6

Under what circumstances is a licensee in Pennsylvania required by law to use a transaction scan device for age verification?

Accepted Answer

When selling Ready-to-Drink (RTD) cocktails to a customer who appears to be under 35.

Answer

For all customers who appear to be under the age of 40.

Answer

When serving alcohol after 10:00 PM.

Answer

At all times, for every single transaction involving alcohol.