What is the first responsibility of a server when approaching a customer ordering alcohol?
Correct!
Wrong!
Checking valid identification ensures that alcohol is only served to customers of legal age.
When should a server stop serving alcohol to a customer?
Correct!
Wrong!
It is the server’s responsibility to stop service if a customer shows signs of visible intoxication.
What should a server do if a patron tries to use a fake ID?
Correct!
Wrong!
Confiscating fake IDs and reporting them to a manager or law enforcement is part of responsible service.
What is an appropriate response if a customer becomes confrontational after being refused service?
Correct!
Wrong!
Staying calm and involving a manager helps de-escalate situations and ensures safety.
Why is it important to monitor the number of drinks served to each customer?
Correct!
Wrong!
Tracking drink service helps prevent overconsumption and keeps alcohol service legal and safe.
What should a seller do when a minor attempts to purchase alcohol?
Correct!
Wrong!
It is illegal to sell to minors; refusal of service and notification to management is required.