RAMP - Certified Responsible Alcohol Management Program Specialist Manager and Owner Duties Questions and Answers

Question 1

A RAMP-certified establishment hires a new bartender. According to RAMP guidelines, what is the owner or manager's responsibility regarding this new employee's orientation?

Accepted Answer

The owner, manager, or a designated instructor must conduct the orientation within 30 days of the hire date.

Answer

The orientation must be conducted by a PLCB-approved instructor within 60 days.

Answer

The new employee must independently complete an online orientation module before their first shift.

Answer

Orientation is only required if the new employee has no prior experience in alcohol service.

Question 2

An owner of a newly licensed bar is seeking RAMP certification for the first time. Which of the following accurately describes the requirement for the Owner/Manager Training component?

Accepted Answer

The first-time training must be completed in a classroom setting.

Answer

The owner can complete the training online at their convenience.

Answer

Any designated shift supervisor can complete the training on behalf of the owner.

Answer

The training is optional if the owner has more than 10 years of industry experience.

Question 3

To maintain RAMP certification, the owner or manager must ensure that what percentage of the alcohol service staff has completed Server/Seller Training?

Accepted Answer

At least 50% of the staff at all times.

Answer

100% of all full-time employees.

Answer

At least 75% of the staff at all times.

Answer

The manager and all shift supervisors only.

Question 4

A manager of a RAMP-certified restaurant notices that one of the required RAMP signs has been damaged and is no longer legible. Which of the following is the manager's duty?

Accepted Answer

Promptly replace the signage to ensure it is easily observed by patrons.

Answer

Replace the sign during the next scheduled PLCB inspection.

Answer

Wait for the RAMP certification renewal to order a new sign.

Answer

File a report with the PLCB and wait for them to send a replacement.

Question 5

The PLCB-approved manager who completed the Owner/Manager Training for a RAMP-certified establishment resigns. What is the owner's responsibility to maintain certification?

Accepted Answer

The owner has 60 days to have a new or another owner or manager complete the training.

Answer

The certification is automatically void and the establishment must re-apply.

Answer

The owner must personally complete the training within one week.

Answer

No action is needed until the certification is due for its biennial renewal.

Question 6

Which of the following is a primary duty of an owner or manager in creating house policies for a RAMP-certified establishment?

Accepted Answer

To develop procedures for staff regarding service to minors and visibly intoxicated patrons.

Answer

To establish policies that offer the lowest prices on alcoholic beverages.

Answer

To create a marketing plan that guarantees increased alcohol sales.

Answer

To ensure policies are only verbally communicated to avoid legal documentation.