PMI PBA Certification PMI-PBA Certification Elicitation 3

Question 1

Which elicitation technique involves a business analyst accompanying a user through their daily tasks to observe work in its natural environment?

Accepted Answer

Observation / job shadowing

Answer

Observation (job shadowing) allows the BA to see actual workflows firsthand, uncovering tacit knowledge stakeholders may not think to mention.

Question 2

An organization wants to identify requirements by examining competitor products and industry best practices. Which technique applies?

Accepted Answer

Benchmarking

Answer

Benchmarking compares an organization's processes or products against competitors or industry standards to identify improvement opportunities.

Question 3

In PMI-PBA, what is the outcome of a successful elicitation session called?

Accepted Answer

Elicitation results

Answer

Elicitation results are the information gathered during elicitation activities, which are later confirmed and transformed into requirements.

Question 4

Which question type is MOST useful for uncovering hidden assumptions during elicitation?

Accepted Answer

Probing questions

Answer

Probing questions dig deeper into responses to surface underlying assumptions and unstated needs.

Question 5

A stakeholder provides a requirement but cannot explain the business reason behind it. What should the BA do?

Accepted Answer

Investigate the underlying business need to validate the requirement

Answer

Understanding the business rationale ensures requirements trace to real business needs and prevents unnecessary or misaligned features.

PMI PBA Certification Practice Test