CVS Company Values and Integrity 4

Question 1

Which of the following actions reflects CVS's commitment to data privacy and patient confidentiality?

Accepted Answer

Accessing only patient information needed to perform your specific job duties

Answer

CVS and HIPAA require that employees access only the minimum necessary patient information to perform their job, protecting privacy at all times.

Question 2

CVS's 'People' value focuses on:

Accepted Answer

Investing in the growth, diversity, and wellbeing of colleagues

Answer

The 'People' value at CVS reflects a commitment to developing, supporting, and valuing the diverse workforce that serves its communities.

Question 3

If a CVS employee is approached by a journalist asking about internal company policies, the best action is to:

Accepted Answer

Decline to comment and direct the journalist to CVS Corporate Communications

Answer

CVS policy requires all media inquiries to be directed to Corporate Communications to ensure accurate and authorized information is shared.

Question 4

Which behavior demonstrates a violation of CVS's anti-bribery policy?

Accepted Answer

Offering a government official a cash payment to expedite a licensing approval

Answer

Offering cash or other improper benefits to government officials to influence decisions violates CVS's anti-bribery and anti-corruption policies.

Question 5

An employee disagrees with a company policy they believe is unfair. The integrity-aligned approach is to:

Accepted Answer

Raise the concern through proper internal channels such as HR or management

Answer

CVS values allow colleagues to voice disagreement, but proper channels — HR, management, or the Ethics Hotline — must be used rather than unilateral non-compliance.

CVS - Assessment Practice Test

CVS - Assessment Practice Test

CVS Company Values and Integrity 4