CVS Cheat Sheet 2026

The 30 highest-yield CVS facts, distilled from real exam questions. Print it, save it as a PDF, or study it here — free, no sign-up.

1. Which practice best prevents a medication mix-up when filling multiple prescriptions at once? → Keep each patient's prescriptions physically separated at all times
2. Recommends that people should consider themselves "caught against their will" if they have used all practical steps to avoid it. → COC Article 2
3. Some blood returns to the heart because the valve does not completely seal. → Regurgitation
4. A CVS colleague receives a shipment but notices one box is damaged and some products appear compromised. What should the colleague do? → Refuse the damaged items and document the discrepancy on the delivery receipt
5. The first significant point in the precordial evaluation. → RSB second ICS
6. Which behavior best describes a culture of safety in a CVS pharmacy? → Encouraging all staff to speak up about errors and near-misses without fear of blame
7. Which of the following is a key component of providing excellent customer service at CVS? → Actively listening to understand a customer's needs and provide a solution.
8. Expiration date monitoring of pharmacy stock is important because: → Dispensing expired medication can reduce drug efficacy or cause patient harm
9. Elastic heart muscle return to the heart volume. → Preload
10. What does the acronym 'BIN' stand for on a pharmacy insurance card? → Bank Identification Number
11. Which storage condition is most important for medications labeled 'refrigerate'? → Store between 36°F and 46°F
12. What information is typically required to process a prescription through insurance at CVS? → BIN, PCN, group number, and member ID from the insurance card
13. When receiving a truck delivery at CVS, what is the recommended procedure for verifying the shipment? → Count and match delivered items against the packing list or purchase order
14. Which of the following claims about the UCMJ is untrue? → Punishment for serious offense
15. Jugular distension on one side alone could mean → Local obstruction of jugular vein
16. What should a CVS pharmacy technician do if they notice a potential drug-drug interaction while entering a prescription? → Flag it for the pharmacist to review before dispensing
17. Murmurs, stenosis, and regurgitation (insufficiency). → Valve disease includes
18. When a CVS store associate notices that a product on the shelf has fallen below the minimum stock level, what is the FIRST action they should take? → Check the stockroom for additional inventory before placing an order
19. Which of the following actions best demonstrates a commitment to accuracy and detail when handling a cash transaction at the register? → Counting the customer's change back to them out loud.
20. A stoppage or delay in the heart's regular electrical conduction. → Heart block
21. Verifying a patient's Date of Birth (DOB) is a critical step in both pharmacy and front-store processes. What is the primary reason for this detailed check? → To prevent errors by correctly identifying the patient and accessing the right profile.
22. At CVS, which of the following is a common reason for inventory shrinkage? → Employee theft, shoplifting, and administrative errors
23. Days supply on a prescription is important to calculate accurately because it affects: → Insurance reimbursement, refill timing, and adherence monitoring
24. A customer's pre-tax subtotal is $52.00. If the local sales tax rate is 7%, what is the final total amount the customer will pay? → $55.64
25. Which of the following is an example of a 'near-miss' medication error that should still be reported at CVS? → A wrong drug caught and corrected before it reached the patient
26. CVS store operations require associates to perform 'facing' of shelves. What does this task involve? → Pulling products to the front of the shelf so shelves appear full and neat
27. A customer hands you a prescription and the drug name looks similar to another medication on the shelf. What should you do first? → Alert the pharmacist immediately before proceeding
28. When should a pharmacy technician decline to answer a patient's question about whether a medication is safe for them? → When the question requires clinical judgment, which must be directed to the pharmacist
29. What does the acronym FIFO stand for in CVS inventory management? → First In, First Out
30. Since President Reagan modified the terminology to make it gender-neutral, the code of conduct has changed. → FALSE