CVS Assessment MCQ 2

Question 1

A customer approaches the pharmacy counter and says they are having trouble sleeping. Which OTC product would be MOST appropriate to recommend?

Accepted Answer

Diphenhydramine (ZzzQuil)

Answer

Diphenhydramine is an antihistamine with sedative properties commonly used as an OTC sleep aid.

Question 2

Which CVS policy requires associates to check ID when selling age-restricted products?

Accepted Answer

Check customers who appear to be under 40

Answer

CVS policy requires ID verification for customers who appear to be under 40 to ensure compliance with age-restricted sales laws.

Question 3

A prescription label shows 'QID.' How many times per day should the patient take the medication?

Accepted Answer

4

Answer

QID is a Latin abbreviation for 'quater in die,' meaning four times per day.

Question 4

What is the purpose of the CVS ExtraCare rewards program?

Accepted Answer

To reward customers with points and coupons for purchases, driving loyalty

Answer

ExtraCare rewards customers with ExtraBucks and personalized coupons to encourage repeat shopping and brand loyalty.

Question 5

When a pharmacist counsels a patient on a new prescription, what is the MINIMUM information they should provide?

Accepted Answer

Drug name, dosage, directions, side effects, storage, and refill information

Answer

OBRA '90 mandates comprehensive counseling including drug name, directions, side effects, storage, and refill details for new prescriptions.

CVS - Assessment Practice Test