CPLP Evaluating Learning Effectiveness (Kirkpatrick Model) 2

Question 1

A 360-degree feedback assessment collected 90 days post-training is an example of which Kirkpatrick level?

Accepted Answer

Level 3

Answer

360-degree feedback measuring behavioral changes on the job after training is a Level 3 evaluation method.

Question 2

Which metric is a DIRECT measure of Kirkpatrick Level 4 Results for a sales training program?

Accepted Answer

Revenue per salesperson before and after training

Answer

Revenue per salesperson is a business outcome metric that directly reflects organizational impact — the essence of Level 4 evaluation.

Question 3

What does 'required drivers' refer to in the New World Kirkpatrick Model?

Accepted Answer

Processes and systems that reinforce and reward trained behaviors on the job

Answer

Required drivers are organizational systems — coaching, accountability measures, reinforcement tools — that support learners in applying their training back on the job.

Question 4

An organization evaluates a leadership program by comparing turnover rates before and after for participating managers' teams. This represents:

Accepted Answer

Level 4

Answer

Turnover rate is a business outcome metric, placing this evaluation at Level 4 Results.

Question 5

Which evaluation design BEST allows a training manager to isolate the effect of training from other variables?

Accepted Answer

A randomized controlled design with a trained group and an untrained comparison group

Answer

A randomized controlled design with a trained and untrained comparison group is the most rigorous method for attributing performance changes to training.

CPLP - Certified Professional in Learning and Performance Practice Test

CPLP - Certified Professional in Learning and Performance Practice Test

CPLP Evaluating Learning Effectiveness (Kirkpatrick Model) 2