CPLP Coaching and Mentoring in Organizations

Question 1

Which statement BEST distinguishes coaching from mentoring in an organizational context?

Accepted Answer

Coaching focuses on performance and specific goals; mentoring focuses on career development and guidance from a more experienced person

Answer

Coaching is always informal; mentoring is always formal

Answer

Coaching is only for underperformers; mentoring is for high-potentials

Answer

Coaching and mentoring are the same process

Question 2

In the GROW coaching model, what does the 'O' stand for?

Accepted Answer

Options

Answer

Objectives

Answer

Outcomes

Answer

Observations

Question 3

A key principle of effective executive coaching is that the coach should:

Accepted Answer

Listen actively and ask powerful questions to help the executive discover their own solutions

Answer

Provide direct answers and tell the executive what to do

Answer

Focus exclusively on personal life issues

Answer

Avoid challenging the executive's assumptions

Question 4

What is the PRIMARY role of a mentor in a formal organizational mentoring program?

Accepted Answer

To share experience, provide career guidance, and advocate for the mentee's growth

Answer

To complete the mentee's work when they are busy

Answer

To formally evaluate the mentee's performance

Answer

To replace the mentee's direct manager

Question 5

Which coaching behavior MOST directly builds the coachee's self-efficacy?

Accepted Answer

Acknowledging effort and progress, and reinforcing the coachee's problem-solving capability

Answer

Telling the coachee what they did wrong in detail

Answer

Setting goals for the coachee without their input

Answer

Comparing the coachee to higher performers

Question 6

Reverse mentoring programs are PRIMARILY designed to:

Accepted Answer

Allow younger or less experienced employees to share knowledge (e.g., digital skills) with senior leaders

Answer

Have senior leaders evaluate junior employees

Answer

Replace traditional performance reviews

Answer

Train new employees using peer instruction