Walmart Asessment Cash Handling and Transactions

Question 1

A customer's total is $47.83. They hand you $60.00. How much change should you return?

Accepted Answer

$12.17

Answer

$60.00 minus $47.83 equals $12.17, which is the correct change amount.

Question 2

Which is the best practice when a customer hands you cash payment?

Accepted Answer

Place the bill on the register ledge until change is counted and given, then put it in the drawer

Answer

Keeping the bill visible until the transaction is complete prevents disputes about the denomination given.

Question 3

What does it mean when a cashier's register is 'short' at the end of a shift?

Accepted Answer

The drawer has less cash than expected based on recorded sales

Answer

A 'short' drawer means actual cash is less than the expected amount calculated from the day's transactions.

Question 4

A customer's total is $23.47 and they pay with a $30.00 ($20 + $10). What is the correct change?

Accepted Answer

$6.53

Answer

$30.00 minus $23.47 equals $6.53 in change.

Question 5

A customer disputes the change they received. What is the best first step?

Accepted Answer

Recount the change together with the customer before closing the drawer

Answer

Recounting openly with the customer is the professional first step and often resolves the dispute without escalation.

Walmart Asessment Practice Test