TICO Study Guide 2026
Everything you need to pass the TICO exam in one place: the exam format, every topic to study, real practice questions with explanations, flashcards, and full-length practice tests. Free, no sign-up needed.
📋 TICO Exam Format at a Glance
📚 TICO Topics to Study (118)
✍️ Sample TICO Questions & Answers
1. When a travel agent receives a commission or incentive from a travel supplier, when must this be disclosed to the client under TICO standards?
TICO standards require disclosure of commissions or incentives when they could influence the agent's recommendation, particularly when a client asks about the agent's remuneration.
2. A travel agency in Ontario is moving its retail location to a new address across the street. Under Ontario Regulation 26/05, what is the agency's obligation regarding this change?
Section 17 of Ontario Regulation 26/05 stipulates that a registrant must give the Registrar advance notice of any change in the address of its place of business in Ontario. This ensures TICO's records are always current.
3. A consumer books a package tour and the supplier becomes insolvent before departure. Under TICO's Compensation Fund, what is the consumer most likely entitled to?
TICO's Consumer Protection Fund compensates consumers for losses due to registered travel agent insolvency, up to applicable limits.
4. Under TICO's trust accounting rules, which of the following statements about interest earned on consumer trust accounts is correct?
Under the Travel Industry Act framework, interest earned on trust accounts belongs to the registrant, not the consumers. The registrant is permitted to withdraw interest to their operating account. Consumers have no legal claim to trust account interest — their protection lies in the principal being held intact. This is a commonly tested nuance because it appears to conflict with the broader principle that trust funds belong to consumers.
5. A sole proprietor registered with TICO decides to incorporate their travel business. What must happen regarding their TICO registration?
A change in legal structure requires a new TICO registration because the registrant is a different legal entity.
6. What information must a registered travel agency display prominently at its place of business?
Registered agencies are required to display their TICO registration number and consumer protection information so customers can verify registration.