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Advertising and Pricing Standards Flashcards

7 cards from real TICO practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Advertising and Pricing Standards flashcards as text

  1. Under TICO regulations, if an advertised travel price changes between the time of booking and the time of departure, what must the registrant do?

    Answer: Notify the customer in writing and offer a full refund if the increase exceeds 7%

    TICO requires registrants to notify customers in writing of price increases and offer a refund if the increase surpasses the allowable threshold.

  2. A travel agency advertises a 'limited-time' cruise deal but has only one cabin available at that price. What must be clearly disclosed?

    Answer: The availability of the limited quantity so consumers are not misled

    Advertising limited availability deals requires clear disclosure of quantity limitations to prevent misleading consumers.

  3. Which of the following would constitute misleading advertising under TICO standards?

    Answer: Advertising a hotel as '4-star' when it has only been rated 3-star by an official body

    Misrepresenting a hotel's star rating is a clear form of misleading advertising prohibited under TICO regulations.

  4. When must a travel registrant provide a consumer with a written contract or invoice?

    Answer: At the time of booking or as soon as reasonably practical thereafter

    TICO requires registrants to provide written confirmation promptly at or after booking, regardless of price.

  5. A Toronto-based travel agency posts a social media ad for a vacation package without including its TICO registration number. This is:

    Answer: A violation of TICO advertising requirements

    All advertising by TICO registrants, including social media, must display the TICO registration number.

  6. Under TICO pricing standards, which fees MUST be included in the total advertised price of a travel package?

    Answer: All mandatory fees and surcharges that are known at time of advertising

    All known mandatory fees and surcharges must be incorporated into the advertised total price to avoid misleading consumers.

  7. A travel agent offers a 'free upgrade' promotion but fails to mention that the upgrade is subject to availability at check-in. This omission is:

    Answer: Misleading because material conditions are not disclosed

    Failing to disclose material conditions like availability restrictions constitutes misleading advertising under TICO standards.