A customer asks you to hold a specific high-demand product for them for three days because they are short on cash. Store policy does not permit holds. What do you do?
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A
Agree to the hold to make the customer happy
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B
Refuse abruptly without explanation
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C
Explain that store policy does not allow holds, and suggest alternatives such as checking back or asking about layaway options
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D
Hide the item in the back without telling anyone