A patient's adult child calls CVS asking for their parent's prescription status, claiming to be the caregiver. What is the proper procedure?
-
A
Provide full prescription details since the caller identified as a caregiver
-
B
Verify the patient has granted the caller access as a personal representative or authorized contact
-
C
Refuse all third-party inquiries regardless of claimed relationship
-
D
Share only the medication name but not the dosage or refill date