CTC Goal Setting & Performance Enhancement 3

Question 1

A team coach notices that team members are pursuing individual metrics that conflict with the shared team goal. The BEST coaching response is to:

Accepted Answer

Facilitate a conversation that surfaces the tension and realigns individual and team goals

Answer

Surfacing and resolving goal conflicts through dialogue helps the team develop shared ownership without creating resentment from top-down mandates.

Question 2

Which goal-setting theory suggests that specific, difficult goals lead to higher performance than vague or easy ones?

Accepted Answer

Locke and Latham's Goal-Setting Theory

Answer

Locke and Latham's Goal-Setting Theory demonstrates that goal specificity and difficulty are the two primary drivers of performance improvement.

Question 3

A CTC coach is working with a team that has high capability but low motivation toward its goals. Which approach is MOST likely to re-engage the team?

Accepted Answer

Co-create a compelling 'why' behind the goals and reconnect them to team purpose

Answer

When capability is present but motivation is low, reconnecting the team to meaning and purpose is the most effective lever for re-engagement.

Question 4

What does 'goal commitment' mean in the context of team performance?

Accepted Answer

The team's determination to pursue a goal even when facing obstacles or setbacks

Answer

Goal commitment refers to the team's psychological resolve to keep pursuing the goal through challenges, which predicts sustained performance.

Question 5

During a retrospective, a team realizes its performance goals were set without adequate input from key stakeholders. The coach should help the team:

Accepted Answer

Revise the goals through an inclusive stakeholder engagement process

Answer

Revising goals with proper stakeholder involvement corrects the process flaw and builds the broader alignment needed for effective execution.

(CTC) Certified Team Coach Practice Test