CritiCall Dispatcher Test Data Entry & Typing 3

Question 1

A caller says the suspect fled "northbound on Elm toward 5th." Which entry preserves the meaning?

Accepted Answer

Fled NB on Elm toward 5th

Answer

Direction (northbound), street (Elm), and reference (5th) must all match.

Question 2

During cross-reference data entry, you must match a name to an ID number. The key skill is:

Accepted Answer

Accurately reading and comparing both fields

Answer

Cross-referencing relies on careful comparison of corresponding fields.

Question 3

A caller spells a last name "M-A-C-K-E-N-Z-I-E." Correct entry:

Accepted Answer

Mackenzie

Answer

Typing each spelled letter in order yields Mackenzie.

Question 4

Which posture supports faster, more accurate typing during long shifts?

Accepted Answer

Wrists straight and feet flat on the floor

Answer

Neutral wrists and stable posture reduce fatigue and errors.

Question 5

A caller reports an address: "1420 West Maple Avenue, Apartment 3B." Correct entry:

Accepted Answer

1420 W Maple Ave Apt 3B

Answer

Number, direction, street, and apartment all match the spoken address.

Criticall Test Practice Test