CritiCall Dispatcher Test CritiCall Memory Recall

Question 1

A dispatcher hears: 'This is Officer Torres, badge 2274, requesting a 10-29 on plate Lima-Kilo-9-4-3.' The radio then cuts out. Which detail is MOST important for the dispatcher to have retained?

Accepted Answer

The plate: LK-943

Answer

Officer Torres's first name

Answer

Badge number 2274

Answer

The 10-29 code request

Question 2

During a busy shift, a supervisor verbally tells the dispatcher: 'Units 4, 7, and 12 are assigned to the festival detail starting at 1800. Units 2 and 9 remain available for regular calls.' Later, a call comes in. Which units should the dispatcher assign?

Accepted Answer

Units 2 or 9

Answer

Units 4 or 7

Answer

Unit 12

Answer

Any available unit regardless of assignment

Question 3

A caller describes a vehicle involved in a hit-and-run: 'It was a red pickup truck, looked like a Ford F-150, maybe 2018 or 2019, missing the front passenger hubcap, partial plate started with 4-R-F.' Which detail is most useful for identification if only one can be broadcast?

Accepted Answer

The partial plate 4-R-F

Answer

The color red

Answer

The missing hubcap

Answer

The model year estimate

Question 4

A dispatcher is told during briefing: 'The north precinct radio channel is temporarily down; all north units will use Channel 3 until 1400 hours.' At 1350, a north unit calls in. Which channel should the dispatcher use?

Accepted Answer

Channel 3, as directed during briefing

Answer

The regular north precinct channel—the issue may be resolved

Answer

Channel 1, the default emergency channel

Answer

Attempt both channels simultaneously

Question 5

A caller reports: 'There's a man at the corner of 4th and Maple, he's yelling at cars, about 6 feet tall, wearing a yellow shirt and jeans, Hispanic male, maybe 40s, no weapons visible.' Officers ask for a repeat description. What should the dispatcher recall first?

Accepted Answer

Location: corner of 4th and Maple

Answer

Age and ethnicity

Answer

Clothing: yellow shirt and jeans

Answer

Height: approximately 6 feet

Question 6

During a shift, a dispatcher is told: 'The shelter-in-place order for the downtown zone is lifted effective 1200 hours.' A call at 1215 asks if the order is still active. What should the dispatcher say?

Accepted Answer

The order was lifted at noon; the zone is clear

Answer

The order is still active—wait for official confirmation

Answer

Transfer the caller to the emergency management office

Answer

Advise the caller to check local news for updates