CPLP Organizational Development and Change Management 3

Question 1

Which OD intervention is specifically designed to improve the effectiveness of intact work groups by examining interpersonal relationships, roles, and communication patterns?

Accepted Answer

Team building

Answer

Team building interventions focus on improving the functioning of work groups by addressing communication, trust, conflict, and role clarity.

Question 2

When an organization undergoes a merger, the talent development professional's MOST important role in change management is to:

Accepted Answer

Align learning programs to address cultural integration and skill gaps

Answer

During a merger, TD professionals should focus on learning programs that bridge cultural differences and address competency gaps created by the integration.

Question 3

Which of the following BEST describes a 'learning organization' as defined by Peter Senge?

Accepted Answer

An organization where people continually expand their capacity to create results they truly desire

Answer

Peter Senge defined a learning organization as one where people continually develop their capacity to create results, nurturing new patterns of thinking and collective aspiration.

Question 4

A systems thinking approach to organizational development suggests that problems should be viewed as:

Accepted Answer

Symptoms of underlying patterns and interdependencies in the system

Answer

Systems thinking sees organizational issues as products of underlying systemic patterns and feedback loops rather than isolated, individual-level failures.

Question 5

Which communication strategy is MOST effective when managing employee resistance during a major organizational change?

Accepted Answer

Communicate early, frequently, and through multiple channels with honest messaging

Answer

Early, frequent, multi-channel communication with honest messaging is proven to reduce uncertainty and resistance during change.

CPLP - Certified Professional in Learning and Performance Practice Test

CPLP - Certified Professional in Learning and Performance Practice Test

CPLP Organizational Development and Change Management 3