CPLP Evaluating Learning Impact

Question 1

The Kirkpatrick Model evaluates training at how many levels?

Accepted Answer

4

Answer

The Kirkpatrick Model has four levels: Reaction, Learning, Behavior, and Results.

Question 2

Level 1 of the Kirkpatrick Model measures:

Accepted Answer

Learner reaction and satisfaction

Answer

Level 1 (Reaction) measures how participants felt about the training experience, typically through post-training surveys.

Question 3

Level 3 of the Kirkpatrick Model evaluates:

Accepted Answer

Transfer of learning to job behavior

Answer

Level 3 (Behavior) measures whether participants applied what they learned back on the job through observable behavior change.

Question 4

Return on Investment (ROI) in learning evaluation is most formally addressed by:

Accepted Answer

Phillips' fifth level beyond Kirkpatrick's four

Answer

ROI is most formally addressed by Phillips' model, which adds ROI as a fifth level after Kirkpatrick's Level 4 (Results), converting business impact into a financial ratio.

Question 5

What is the primary challenge of measuring Level 4 (Results) in the Kirkpatrick Model?

Accepted Answer

Isolating the effect of training from other organizational factors

Answer

The main challenge at Level 4 is isolating training's contribution from other variables (management changes, market conditions) that also affect business results.

CPLP - Certified Professional in Learning and Performance Practice Test

CPLP - Certified Professional in Learning and Performance Practice Test

CPLP Evaluating Learning Impact