CMAA Certified Medical Administrative Assistant 5

Question 1

When a patient calls to report a serious adverse reaction to a new medication, the FIRST action the medical administrative assistant should take is:

Accepted Answer

Interrupt the provider or nurse immediately

Answer

Potential medical emergencies must be escalated immediately to a clinical staff member or provider rather than handled administratively.

Question 2

Which of the following is an example of a 'clean claim'?

Accepted Answer

A claim with all required fields accurately completed on first submission

Answer

A clean claim contains all required, accurate information and passes all edits, allowing the payer to process it without requesting additional information.

Question 3

The medical term 'dyspnea' refers to:

Accepted Answer

Difficulty breathing

Answer

Dyspnea is the medical term for difficulty or labored breathing, often described by patients as shortness of breath.

Question 4

Which act requires that individuals with disabilities be given equal access to programs and services offered by entities receiving federal financial assistance?

Accepted Answer

Section 504 of the Rehabilitation Act

Answer

Section 504 of the Rehabilitation Act of 1973 prohibits discrimination against people with disabilities in programs receiving federal funding, predating the ADA.

Question 5

In medical billing, 'upcoding' refers to:

Accepted Answer

Billing for a more expensive service than was actually provided

Answer

Upcoding is fraud involving intentional submission of codes for more expensive services than those actually rendered to receive higher reimbursement.

CMAA - Certified Medical Administrative Assistant Practice Test

CMAA - Certified Medical Administrative Assistant Practice Test

CMAA Certified Medical Administrative Assistant 5