CMAA Certified Medical Administrative Assistant 5

Question 1

When a patient calls to report a serious adverse reaction to a new medication, the FIRST action the medical administrative assistant should take is:

Accepted Answer

Interrupt the provider or nurse immediately

Answer

Document the complaint in the patient chart

Answer

Advise the patient to go to the ER immediately

Answer

Schedule a follow-up appointment

Question 2

Which of the following is an example of a 'clean claim'?

Accepted Answer

A claim with all required fields accurately completed on first submission

Answer

A claim missing the patient's date of birth

Answer

A claim submitted with an expired authorization number

Answer

A claim for a non-covered service

Question 3

The medical term 'dyspnea' refers to:

Accepted Answer

Difficulty breathing

Answer

Difficulty swallowing

Answer

Painful urination

Answer

Abnormal heart rhythm

Question 4

Which act requires that individuals with disabilities be given equal access to programs and services offered by entities receiving federal financial assistance?

Accepted Answer

Section 504 of the Rehabilitation Act

Answer

Americans with Disabilities Act (ADA)

Answer

HIPAA

Answer

Civil Rights Act Title VI

Question 5

In medical billing, 'upcoding' refers to:

Accepted Answer

Billing for a more expensive service than was actually provided

Answer

Using modifiers to indicate a higher level of service was performed

Answer

Coding a procedure with the most specific available code

Answer

Applying the correct E/M level based on documentation

Question 6

A patient who is both Medicare and Medicaid eligible is called a:

Accepted Answer

Dual-eligible beneficiary

Answer

Crossover patient

Answer

Bridge patient

Answer

Supplemental enrollee

Question 7

Which document grants a designated individual the legal authority to make healthcare decisions on behalf of a patient who is unable to do so?

Accepted Answer

Durable Power of Attorney for Healthcare

Answer

Living will

Answer

Do-Not-Resuscitate (DNR) order

Answer

Informed consent form