CMAA - Certified Medical Administrative Assistant Comprehensive Review 1

Question 1

A patient calls to dispute a charge on their Explanation of Benefits (EOB). Which document should the medical administrative assistant reference first to verify the billed service?

Accepted Answer

The superbill or encounter form from the visit

Answer

The patient's insurance card

Answer

The provider's credentialing file

Answer

The office's fee schedule master list

Question 2

Under HIPAA's Minimum Necessary Standard, a medical administrative assistant should:

Accepted Answer

Disclose only the amount of protected health information needed to accomplish the purpose

Answer

Share the complete medical record whenever another provider requests it

Answer

Obtain written authorization before releasing any information to the patient

Answer

Allow all staff members full access to patient records for efficiency

Question 3

When scheduling a new patient appointment, which information is MOST critical to collect at the time of booking?

Accepted Answer

Insurance information, reason for visit, and referring provider if applicable

Answer

Patient's employment history and salary

Answer

Patient's preferred pharmacy and medication list

Answer

A copy of the patient's previous lab results

Question 4

Which of the following best describes the purpose of an Advance Beneficiary Notice (ABN)?

Accepted Answer

It informs the patient that Medicare may not cover a service and they may be financially responsible

Answer

It authorizes Medicare to pay the provider directly

Answer

It grants the provider permission to bill a secondary insurer

Answer

It documents a patient's consent to receive treatment

Question 5

A medical office receives a subpoena for a patient's medical records. What is the MOST appropriate first step?

Accepted Answer

Notify the treating physician and consult the practice's legal counsel or compliance officer

Answer

Immediately fax the records to the requesting attorney

Answer

Deny the request because it violates HIPAA

Answer

Ask the patient to pick up their records and deliver them personally

Question 6

In ICD-10-CM coding, the convention 'Code first underlying disease' instructs the coder to:

Accepted Answer

Sequence the etiology (underlying disease) code before the manifestation code

Answer

Assign only the manifestation code and omit the underlying condition

Answer

Use the manifestation code as the principal diagnosis in all settings

Answer

Query the physician before assigning any diagnosis code