CGM Study Guide 2026
Everything you need to pass the CGM exam in one place: the exam format, every topic to study, real practice questions with explanations, flashcards, and full-length practice tests. Free, no sign-up needed.
CGM exam key facts
- The Certified General Manager (CGM) exam consists of 100 multiple-choice questions. Source
- The time limit to complete the Certified General Manager (CGM) exam is 2 hours (120 minutes). Source
- Candidates must achieve a passing score of 70% (70 out of 100 correct) on the Certified General Manager (CGM) exam. Source
- An Exam Voucher for the Certified General Manager (CGM) exam costs $190 USD and is valid for two attempts within 240 days. Source
- Candidates are granted two attempts per voucher, and candidates who fail the second attempt must wait at least 14 calendar days before attempting the exam again. Source
- The Certified General Manager (CGM) credential is valid for life with no recertification or renewal requirements. Source
📋 CGM Exam Format at a Glance
📚 CGM Topics to Study (30)
✍️ Sample CGM Questions & Answers
1. How can a general manager foster teamwork in strategic planning?
A general manager can foster teamwork in strategic planning by actively encouraging collaboration and ensuring all team members feel engaged in the decision-making process. By promoting a shared vision and valuing diverse perspectives, they build a cohesive unit committed to achieving collective strategic objectives.
2. What is the role of financial analysis in strategic planning?
Financial analysis is critical in strategic planning because it evaluates the organization's financial health, identifies key trends, and forecasts future performance. This information empowers general managers to make informed strategic decisions regarding investments, growth initiatives, and resource allocation, ensuring financial viability and alignment with long-term goals.
3. Which productivity metric is most commonly used to control housekeeping labor costs?
Minutes or hours per occupied room ties staffing directly to rooms-cleaned volume.
4. What does a gap analysis in strategic planning compare?
Gap analysis identifies the difference between where the organization is and where it wants to be.
5. When evaluating whether to build or buy a technology solution, the 'buy' decision is MOST appropriate when:
Off-the-shelf solutions are preferable when they adequately address business needs and offer better cost efficiency than custom development.
6. Which of Porter's Five Forces describes the ability of customers to demand lower prices or higher quality?
Buyer power is the leverage customers have to push prices down or demand more value.
🎯 Free CGM Practice Tests
📖 CGM Guides & Articles
What Practice Test Geeks adds beyond an AI chat for CGM
An AI chatbot can quiz you, but it can't reproduce the exam conditions or keep your record. Here you get:
- A timed, full-length CGM mock exam — 100 questions in 120 minutes with a 70% pass mark, modeled on the official exam's question count and time limit, followed by a score report broken down by exam domain.
- A fixed CGM question bank: the same test every attempt, so your score is comparable from one try to the next instead of changing with every regenerated quiz.
- Progress saved on your device: completed tests, scores and missed questions stay in My Progress, so you can retake only what you got wrong.
- A printable CGM cheat sheet you can print or save as a PDF.
- CGM flashcards built from the same question bank.
- Free CGM practice tests with the correct answer shown after each question.
How this page was made: written with AI tools and published by Nathan Beja, founder of Practice Test Geeks, who is responsible for its content. Exam facts are checked against the official sources listed below. Not reviewed by a subject-matter expert. Editorial policy
Sources & references
Exam facts on this page (fees, format, dates, passing scores) are checked against these official sources; the date is our last check. Editorial policy
- gaqm.org — Test delivery, eligibility, fees, exam format, passing score, time limit, score validity, retake policy, exam information · verified Oct 2026