SMARTSERVE Age Verification and Serving Minors

Question 1

What is the legal drinking age in Ontario?

Accepted Answer

19

Answer

The legal drinking age in Ontario is 19 years old, as set by the Liquor Licence Act.

Question 2

Under Smart Serve guidelines, a server should request ID from any customer who appears to be under what age?

Accepted Answer

25

Answer

Smart Serve's 'Challenge 25' approach recommends asking for ID from anyone who appears to be under 25, providing a safety buffer above the legal drinking age of 19.

Question 3

Which of the following is an acceptable form of primary ID in Ontario?

Accepted Answer

Ontario Photo Card

Answer

The Ontario Photo Card is government-issued, includes a photo, and shows the holder's date of birth, making it a valid primary ID.

Question 4

What should you do if a customer presents an ID that appears to have been altered or tampered with?

Accepted Answer

Refuse service and document the incident

Answer

When presented with a suspected fraudulent or altered ID, you should refuse service and document the incident — only law enforcement can confiscate someone's ID.

Question 5

A customer who looks young presents only a health card as identification. What should you do?

Accepted Answer

Ask for a government-issued photo ID instead

Answer

A health card is not acceptable as primary ID because it lacks a photo; you must ask for a government-issued ID that includes both a photo and a date of birth.

SMARTSERVE - Smart Serve Ontario Practice Test

SMARTSERVE - Smart Serve Ontario Practice Test

SMARTSERVE Age Verification and Serving Minors