SMARTSERVE Responsible Alcohol Service

Question 1

What is the primary goal of the Smart Serve program in Ontario?

Accepted Answer

Promote responsible alcohol service

Answer

Increase alcohol sales

Answer

Train bartenders in mixology

Answer

Reduce liquor license fees

Question 2

Who is required to complete Smart Serve certification in Ontario?

Accepted Answer

Anyone who sells, serves, or handles alcohol in Ontario

Answer

Only managers of licensed establishments

Answer

Only bartenders in bars and nightclubs

Answer

Only delivery drivers for alcohol retailers

Question 3

Under the Liquor Licence and Control Act (LLCA), who is ultimately responsible for what happens at a licensed establishment?

Accepted Answer

The licence holder

Answer

The municipal government

Answer

The bartender on duty

Answer

The Smart Serve trainer

Question 4

What does 'dram shop liability' refer to in the context of alcohol service?

Accepted Answer

Legal responsibility a server may face for serving an intoxicated patron who later causes harm

Answer

The tax paid on each drink sold

Answer

A licence fee charged to new establishments

Answer

The minimum age for purchasing alcohol

Question 5

Which of the following best describes a 'standard drink' in Canada?

Accepted Answer

A drink containing approximately 13.6 grams (17.05 mL) of pure alcohol

Answer

Any drink served in a pint glass

Answer

Two ounces of any spirits

Answer

A can of beer regardless of its alcohol content

Question 6

What should a server do if they are unsure whether a patron is of legal drinking age?

Accepted Answer

Request a piece of government-issued photo ID

Answer

Serve them and assume they are of age

Answer

Ask a coworker to serve the patron instead

Answer

Call the police immediately