SMARTSERVE Responsible Alcohol Service 1 — Questions and Answers
Question 1: What is the primary goal of the Smart Serve program in Ontario?
- Increase alcohol sales
- Promote responsible alcohol service (Correct answer)
- Train bartenders in mixology
- Reduce liquor license fees
Correct answer: Promote responsible alcohol service
Smart Serve Ontario's primary goal is to promote the responsible service, sale, and delivery of alcohol.
Question 2: Who is required to complete Smart Serve certification in Ontario?
- Only managers of licensed establishments
- Anyone who sells, serves, or handles alcohol in Ontario (Correct answer)
- Only bartenders in bars and nightclubs
- Only delivery drivers for alcohol retailers
Correct answer: Anyone who sells, serves, or handles alcohol in Ontario
Ontario law requires that all individuals who sell, serve, or handle alcohol in licensed establishments hold a valid Smart Serve certification.
Question 3: Under the Liquor Licence and Control Act (LLCA), who is ultimately responsible for what happens at a licensed establishment?
- The municipal government
- The bartender on duty
- The licence holder (Correct answer)
- The Smart Serve trainer
Correct answer: The licence holder
The licence holder bears ultimate legal responsibility for ensuring the establishment complies with all regulations under the LLCA.
Question 4: What does 'dram shop liability' refer to in the context of alcohol service?
- The tax paid on each drink sold
- Legal responsibility a server may face for serving an intoxicated patron who later causes harm (Correct answer)
- A licence fee charged to new establishments
- The minimum age for purchasing alcohol
Correct answer: Legal responsibility a server may face for serving an intoxicated patron who later causes harm
Dram shop liability holds servers and establishments legally responsible if they serve an intoxicated person who then causes injury or damage.
Question 5: Which of the following best describes a 'standard drink' in Canada?
- Any drink served in a pint glass
- A drink containing approximately 13.6 grams (17.05 mL) of pure alcohol (Correct answer)
- Two ounces of any spirits
- A can of beer regardless of its alcohol content
Correct answer: A drink containing approximately 13.6 grams (17.05 mL) of pure alcohol
A standard drink in Canada contains roughly 13.6 grams (17.05 mL) of pure alcohol, which is used to track alcohol consumption.
Question 6: What should a server do if they are unsure whether a patron is of legal drinking age?
- Serve them and assume they are of age
- Ask a coworker to serve the patron instead
- Request a piece of government-issued photo ID (Correct answer)
- Call the police immediately
Correct answer: Request a piece of government-issued photo ID
When in doubt about a patron's age, servers must ask for valid government-issued photo ID before serving alcohol.
SMARTSERVE Responsible Alcohol Service 1
What is the primary goal of the Smart Serve program in Ontario?