SMARTSERVE Age Verification and Serving Minors 2

Question 1

Which of the following is NOT an acceptable primary form of ID for age verification in Ontario?

Accepted Answer

Visa credit card

Answer

A credit card is not acceptable as primary ID because it does not include a photo or date of birth — it cannot confirm the holder's age or identity.

Question 2

When checking a customer's ID, which combination of elements should you verify?

Accepted Answer

The ID's expiry date, photo match, and date of birth

Answer

A thorough ID check must confirm that the ID has not expired, that the photo matches the customer, and that the date of birth shows the customer is of legal drinking age.

Question 3

What is the primary purpose of the 'Challenge 25' policy?

Accepted Answer

To card anyone who looks like they could be under 25, creating a buffer above the legal age of 19

Answer

Challenge 25 means asking for ID from anyone who appears to be under 25, establishing a buffer zone that helps prevent accidental service to minors who are under 19.

Question 4

In Ontario, who is legally considered a 'minor' for the purposes of alcohol service?

Accepted Answer

Anyone under 19 years of age

Answer

In Ontario, a minor for alcohol service purposes is any person who has not yet reached 19 years of age.

Question 5

A regular customer you recognize as of legal age arrives without any ID. What should you do?

Accepted Answer

Request that they return with proper photo identification

Answer

Personal familiarity with a customer does not constitute legal verification of age — you must always confirm age with valid government-issued photo ID.

SMARTSERVE - Smart Serve Ontario Practice Test

SMARTSERVE - Smart Serve Ontario Practice Test

SMARTSERVE Age Verification and Serving Minors 2