SMARTSERVE Identifying Intoxication

Question 1

Which of the following is an early sign of intoxication to watch for in a patron?

Accepted Answer

Becoming louder and more talkative than usual

Answer

Becoming noticeably louder and more talkative is an early behavioral sign that a patron may be becoming intoxicated.

Question 2

A patron begins slurring their words while placing an order. This is a sign of which stage of intoxication?

Accepted Answer

Moderate to advanced intoxication

Answer

Slurred speech is a classic sign of moderate to advanced intoxication as alcohol affects the central nervous system.

Question 3

Which of the following is NOT a reliable method to determine a patron's level of intoxication?

Accepted Answer

Asking them how they feel

Answer

Self-reporting is unreliable because intoxicated individuals often underestimate their impairment; servers should rely on behavioral observation.

Question 4

What does a patron stumbling or having difficulty walking indicate?

Accepted Answer

They are showing physical signs of intoxication

Answer

Difficulty walking or stumbling is a clear physical sign that alcohol is impairing the patron's motor coordination.

Question 5

A patron who was cheerful and friendly becomes suddenly aggressive and argumentative. What might this indicate?

Accepted Answer

A sign of advancing intoxication affecting emotional control

Answer

Sudden shifts in mood, such as becoming aggressive, are a behavioral sign that a patron may be reaching an advanced stage of intoxication.

SMARTSERVE - Smart Serve Ontario Practice Test