Program Management Professional Program Stakeholder Engagement 2

Question 1

Which technique is most effective for managing stakeholders with high power and high interest in the program?

Accepted Answer

Manage closely with frequent, detailed communication and involvement in key decisions

Answer

High-power, high-interest stakeholders must be managed closely, engaged frequently, and involved in key decisions to maintain their support.

Question 2

In the PgMP framework, stakeholder identification is best performed:

Accepted Answer

Continuously throughout the program lifecycle as the stakeholder environment evolves

Answer

Stakeholder identification is an ongoing activity because new stakeholders may emerge and existing ones' interests may change throughout the program.

Question 3

When managing a program with many conflicting stakeholder interests, the program manager should:

Accepted Answer

Facilitate dialogue to find common ground, balancing interests to optimize program outcomes

Answer

Effective program managers facilitate stakeholder dialogue, negotiate trade-offs, and find balanced solutions that serve the program's strategic objectives.

Question 4

What is the most critical factor in maintaining long-term stakeholder trust in a program?

Accepted Answer

Consistent, transparent, and timely communication including both successes and challenges

Answer

Trust is built through consistent transparency — stakeholders who receive honest, timely information even about problems are more likely to maintain their support.

Question 5

A program manager is working on a program that affects multiple business units with competing priorities. Which approach is most effective?

Accepted Answer

Establish a cross-functional stakeholder committee to collectively prioritize decisions

Answer

A cross-functional stakeholder committee provides a collaborative forum for competing interests, enabling collective prioritization and shared ownership.

Program Management Professional Practice Test

Program Management Professional Practice Test

Program Management Professional Program Stakeholder Engagement 2