Program Management Professional Program Management Professional MCQ 2 — Questions and Answers
Question 1: A program manager notices that a new organizational regulation will affect two of the program's components. What is the first step the program manager should take?
- Immediately escalate to the program sponsor
- Assess the impact on the program benefits and roadmap (Correct answer)
- Halt all component work until the regulation is fully understood
- Renegotiate the program charter
Correct answer: Assess the impact on the program benefits and roadmap
Assessing impact on program benefits and the roadmap is the first step before escalating or taking corrective action.
Question 2: Which document formally authorizes the program manager to apply organizational resources to program activities?
- Program management plan
- Benefits realization plan
- Program charter (Correct answer)
- Program roadmap
Correct answer: Program charter
The program charter formally authorizes the program and empowers the program manager to use organizational resources.
Question 3: A program's benefits realization plan shows that a key benefit will not be achieved by its target date. What should the program manager do FIRST?
- Close the benefit and document lessons learned
- Conduct a root cause analysis to understand the variance (Correct answer)
- Request additional budget from the governance board
- Realign the benefit to a different component
Correct answer: Conduct a root cause analysis to understand the variance
Root cause analysis identifies why the benefit is delayed before any corrective action or escalation occurs.
Question 4: During program execution, a stakeholder group requests a significant scope change that would deliver additional strategic value. Which body should formally approve this change?
- The program manager acting unilaterally
- The project management office (PMO)
- The program governance board (Correct answer)
- The requesting stakeholder group
Correct answer: The program governance board
The program governance board is responsible for approving significant scope and strategic changes that affect the program.
Question 5: What distinguishes a program from a portfolio?
- Programs have a defined end date; portfolios are ongoing
- Programs consist only of related projects; portfolios can include unrelated initiatives
- Programs deliver benefits through coordinated component management; portfolios prioritize investments for strategic alignment (Correct answer)
- Programs are managed by PMOs; portfolios are managed by executives
Correct answer: Programs deliver benefits through coordinated component management; portfolios prioritize investments for strategic alignment
Programs deliver benefits via coordinated components, while portfolios prioritize and align diverse investments to organizational strategy.
Question 6: A program manager is conducting a stakeholder engagement assessment. Which factor is MOST important to evaluate?
- Stakeholder technical expertise
- Stakeholder power, interest, and influence on the program (Correct answer)
- Stakeholder geographic location
- Stakeholder budget authority
Correct answer: Stakeholder power, interest, and influence on the program
Power, interest, and influence determine the level of engagement strategy needed for each stakeholder.
Question 7: A program manager is transitioning a completed component's deliverable to operations. Who is primarily responsible for accepting the transitioned output?
- The program manager
- The component project manager
- The operational owner or sustaining organization (Correct answer)
- The program governance board
Correct answer: The operational owner or sustaining organization
The operational owner or sustaining organization accepts and sustains the transitioned deliverables after program component closure.
Program Management Professional Program Management Professional MCQ 2
A program manager notices that a new organizational regulation will affect two of the program's components.
What is the first step the program manager should take?