Program Management Professional Program Stakeholder Engagement

Question 1

In PgMP, which document captures all individuals and groups with an interest in or influence over the program?

Accepted Answer

Stakeholder Register

Answer

Program Charter

Answer

Communications Management Plan

Answer

Risk Register

Question 2

What is the key difference between stakeholder management at the program level versus the project level?

Accepted Answer

Program stakeholder management addresses a broader, more complex stakeholder environment spanning multiple components and organizational boundaries

Answer

There is no meaningful difference

Answer

Project-level stakeholder management is more complex

Answer

Program stakeholders are always external while project stakeholders are internal

Question 3

A stakeholder engagement assessment matrix is used to:

Accepted Answer

Compare current versus desired engagement levels for each stakeholder

Answer

Assign project tasks to stakeholders

Answer

Track financial contributions of stakeholders

Answer

Document stakeholder contact details

Question 4

Which stakeholder engagement level describes a stakeholder who actively supports and advocates for the program?

Accepted Answer

Champion

Answer

Unaware

Answer

Resistant

Answer

Neutral

Question 5

The primary purpose of the Stakeholder Engagement Plan is to:

Accepted Answer

Define strategies and actions to engage stakeholders appropriately throughout the program

Answer

List stakeholder names and contact information

Answer

Replace the Communications Management Plan

Answer

Document stakeholder financial contributions

Question 6

When a key stakeholder transitions from 'supportive' to 'resistant' during program execution, the program manager should:

Accepted Answer

Investigate the root cause of resistance and adjust the engagement strategy

Answer

Remove the stakeholder from the Stakeholder Register

Answer

Continue with the current plan and hope resistance fades

Answer

Escalate immediately to the sponsor without analysis