CVS CVS Assessment Medication Safety and Error Prevention Questions and Answers 2

Question 1

Which storage condition is most important for medications labeled 'refrigerate'?

Accepted Answer

Store between 36°F and 46°F

Answer

Refrigerated medications must be kept between 36°F and 46°F (2°C–8°C) to maintain potency and safety.

Question 2

A customer reports receiving the wrong medication last week. What is the correct first response?

Accepted Answer

Immediately notify the pharmacist and document the incident per CVS error-reporting protocol

Answer

Dispensing errors must be escalated to the pharmacist immediately and documented through the official incident-reporting system.

Question 3

What does 'NDC number' stand for and why is it important in error prevention?

Accepted Answer

National Drug Code; it uniquely identifies each drug product to prevent substitution errors

Answer

The 11-digit NDC uniquely identifies the manufacturer, drug, and package size, helping verify the exact product dispensed.

Question 4

When counting tablets for a prescription, the technician loses count halfway through. The best action is to:

Accepted Answer

Discard the tray, start the count over from zero

Answer

Restarting an interrupted count from scratch is the only way to guarantee an accurate quantity.

Question 5

Which of the following is an example of a 'near-miss' medication error that should still be reported at CVS?

Accepted Answer

A wrong drug caught and corrected before it reached the patient

Answer

Near-miss events provide critical learning opportunities and must be reported even when no patient harm occurred.

CVS - Assessment Practice Test