OMST Administrative Procedures 2

Question 1

Which Eisenhower Matrix quadrant should receive immediate personal attention?

Accepted Answer

Urgent and important

Answer

Tasks that are both urgent and important require immediate personal action and should not be delegated or delayed.

Question 2

An office manager notices that a supply vendor has raised prices without notice. The correct first step is to:

Accepted Answer

Request an itemized statement and compare to the original contract

Answer

Verifying discrepancies against the original contract protects the organization from unauthorized charges and opens a dialogue with the vendor.

Question 3

Which type of travel arrangement document outlines the complete itinerary, confirmation numbers, and contact details for a business trip?

Accepted Answer

Travel itinerary

Answer

A travel itinerary consolidates all trip details — flights, hotels, meetings, and contacts — into one easy-reference document.

Question 4

What is the purpose of a signature log when handling incoming checks?

Accepted Answer

To create an audit trail of received payments

Answer

A signature log documents who received each check and when, providing an accountability trail that deters fraud.

Question 5

When scheduling appointments for an executive, the administrative professional should first:

Accepted Answer

Check the executive's existing calendar

Answer

Checking the executive's calendar before scheduling prevents double-bookings and respects already committed time blocks.

OMST - Office Management Specialist Test Practice Test