OMST Administrative Procedures 2

Question 1

Which Eisenhower Matrix quadrant should receive immediate personal attention?

Accepted Answer

Urgent and important

Answer

Urgent and unimportant

Answer

Not urgent and unimportant

Answer

Not urgent and important

Question 2

An office manager notices that a supply vendor has raised prices without notice. The correct first step is to:

Accepted Answer

Request an itemized statement and compare to the original contract

Answer

Pay the invoice and adjust the budget

Answer

Switch vendors immediately

Answer

Ignore it unless it exceeds $500

Question 3

Which type of travel arrangement document outlines the complete itinerary, confirmation numbers, and contact details for a business trip?

Accepted Answer

Travel itinerary

Answer

Expense report

Answer

Per diem schedule

Answer

Meeting agenda

Question 4

What is the purpose of a signature log when handling incoming checks?

Accepted Answer

To create an audit trail of received payments

Answer

To authenticate the payer's identity remotely

Answer

To endorse checks for deposit

Answer

To encrypt financial data

Question 5

When scheduling appointments for an executive, the administrative professional should first:

Accepted Answer

Check the executive's existing calendar

Answer

Book the conference room

Answer

Send invitations to attendees

Answer

Prepare the meeting agenda

Question 6

A 'routing slip' attached to a document in an office environment is used to:

Accepted Answer

Direct the document to multiple readers in sequence

Answer

Indicate the document is confidential

Answer

Authorize the document for archiving

Answer

Flag the document for destruction