Local SEO Reviews I 4

Question 1

A multi-location business wants to collect reviews efficiently. What is the best approach?

Accepted Answer

Create a unique review link for each individual location's GBP listing

Answer

Each GBP location has its own review profile, so unique links for each location ensure reviews build the correct listing.

Question 2

What should a business AVOID including in a public response to a negative review?

Accepted Answer

The customer's full name and personal details to prove the interaction happened

Answer

Sharing a customer's personal information publicly in a review response violates privacy norms and can escalate the situation.

Question 3

Which factor about reviews does Google's documentation identify as contributing to local search prominence?

Accepted Answer

The number, recency, and diversity of reviews

Answer

Google's own documentation states that number, recency, and diversity of reviews contribute to a business's local search prominence.

Question 4

A customer left a 1-star review with no text. Can the business request Google to remove it?

Accepted Answer

No, star-only reviews without text do not violate Google's policies

Answer

Google permits star-only reviews with no written content, so they do not qualify for removal under policy violations.

Question 5

What is the significance of 'review keywords' in local SEO?

Accepted Answer

Keywords in reviews can influence which searches a listing appears for

Answer

When customers mention specific services or products in reviews, those keywords can help a listing rank for related local searches.

Local SEO Practice Test