Human Resources Organizational Development 2

Question 1

Which of the following is an example of a structural OD intervention?

Accepted Answer

Redesigning reporting hierarchies and job roles

Answer

Structural interventions target the formal organization — its design, hierarchy, job definitions, and reporting relationships.

Question 2

The 'appreciative inquiry' approach in OD differs from traditional problem-solving because it:

Accepted Answer

Focuses on discovering and amplifying what is already working well

Answer

Appreciative Inquiry shifts the focus from deficit-based problem-solving to strength-based discovery of what gives an organization life and energy.

Question 3

Which stage of Kotter's 8-Step Change Model involves communicating the change vision broadly throughout the organization?

Accepted Answer

Step 4 – Communicate the Vision

Answer

Kotter's Step 4 explicitly focuses on broadly and repeatedly communicating the change vision to all stakeholders.

Question 4

Which OD concept refers to an employee's unwritten expectations about their obligations to the employer and what they will receive in return?

Accepted Answer

Psychological contract

Answer

The psychological contract captures the informal, unwritten mutual expectations between employee and employer beyond the formal employment agreement.

Question 5

Large Group Interventions (LGIs) such as 'Future Search' or 'Open Space Technology' are primarily used to:

Accepted Answer

Engage the entire organization or large stakeholder groups in shaping the future direction

Answer

LGIs bring together large, diverse groups to collectively envision and plan systemic organizational change, accelerating alignment and commitment.

Human Resources Practice Test