Human Resources Organizational Development 2

Question 1

Which of the following is an example of a structural OD intervention?

Accepted Answer

Redesigning reporting hierarchies and job roles

Answer

Executive coaching sessions

Answer

Sensitivity training workshops

Answer

Conducting an employee engagement survey

Question 2

The 'appreciative inquiry' approach in OD differs from traditional problem-solving because it:

Accepted Answer

Focuses on discovering and amplifying what is already working well

Answer

Focuses on identifying and eliminating weaknesses and deficiencies

Answer

Relies on quantitative data analysis to drive decisions

Answer

Requires external consultants to lead all sessions

Question 3

Which stage of Kotter's 8-Step Change Model involves communicating the change vision broadly throughout the organization?

Accepted Answer

Step 4 – Communicate the Vision

Answer

Step 2 – Form a Powerful Coalition

Answer

Step 6 – Generate Short-Term Wins

Answer

Step 8 – Anchor the Change

Question 4

Which OD concept refers to an employee's unwritten expectations about their obligations to the employer and what they will receive in return?

Accepted Answer

Psychological contract

Answer

Employment contract

Answer

Collective bargaining agreement

Answer

Job specification

Question 5

Large Group Interventions (LGIs) such as 'Future Search' or 'Open Space Technology' are primarily used to:

Accepted Answer

Engage the entire organization or large stakeholder groups in shaping the future direction

Answer

Conduct individual performance appraisals

Answer

Audit HR policies for legal compliance

Answer

Train managers in coaching skills

Question 6

Which metric is most directly used to evaluate the effectiveness of an OD culture change initiative?

Accepted Answer

Employee engagement survey scores over time

Answer

Revenue per employee

Answer

Number of patents filed

Answer

Accounts receivable turnover ratio

Question 7

In OD, 'systems thinking' suggests that organizational problems should be viewed as:

Accepted Answer

Interconnected patterns within a larger whole

Answer

Isolated issues caused by individual performance failures

Answer

Purely financial challenges requiring cost-cutting

Answer

Legal risks requiring compliance interventions