Human Resources Organizational Development

Question 1

Which of the following best defines Organizational Development (OD)?

Accepted Answer

A planned, organization-wide effort to increase effectiveness using behavioral science knowledge

Answer

A financial strategy focused on reducing labor costs through restructuring

Answer

A legal compliance program ensuring adherence to employment regulations

Answer

A recruitment process designed to attract top external talent

Question 2

Kurt Lewin's change model consists of which three stages?

Accepted Answer

Unfreeze, Change, Refreeze

Answer

Plan, Execute, Review

Answer

Diagnose, Intervene, Evaluate

Answer

Assess, Implement, Sustain

Question 3

An OD practitioner conducts interviews and surveys to understand the root causes of low morale before designing an intervention. This is called:

Accepted Answer

Organizational diagnosis

Answer

Action planning

Answer

Process consultation

Answer

Team building

Question 4

Which OD intervention focuses on improving interpersonal relationships and communication within a work group?

Accepted Answer

Team building

Answer

Survey feedback

Answer

Job enrichment

Answer

Management by objectives

Question 5

The Action Research model in OD involves:

Accepted Answer

A cyclical process of data collection, feedback, planning, action, and evaluation

Answer

Executives unilaterally deciding on changes and then communicating them downward

Answer

Hiring external consultants to redesign the organization without employee input

Answer

Benchmarking competitors and replicating their best practices

Question 6

Which term describes an organization's shared values, beliefs, and norms that influence employee behavior?

Accepted Answer

Organizational culture

Answer

Organizational climate

Answer

Corporate governance

Answer

Psychological contract

Question 7

In the context of OD, 'process consultation' is best described as:

Accepted Answer

A consultant helping the client perceive, understand, and act on process events

Answer

A consultant solving the client's problems directly

Answer

A consultant auditing financial processes for compliance

Answer

A consultant designing new workflows to replace existing ones