FREE CMAA Questions and Answers

Question 1

In order to properly use a copier or scanner for medical records, you must?

Accepted Answer

remove stored information from memory to prevent unauthorized access.

Answer

To avoid unwanted access, it is crucial to delete stored data from memory before using a copier or scanner to copy or scan medical documents. Documents that have been scanned or copied are typically stored on modern equipment. Never store documents for subsequent scanning or copying in a basket near the equipment. If at all practicable, the device should ask for a password in order to track usage and identify who was copying or scanning when.

Question 2

What kind of visit would be considered if a new patient phones to make an appointment and says that she has been having heavier than usual periods with cramping for the previous three months?

Accepted Answer

new, non-urgent problem/illness.

Answer

It would be considered a new, non-urgent problem/illness if a new patient calls for an appointment and says she has been having heavier than usual periods with cramping for the previous three months. Although the patient should be scheduled as soon as possible since "heavy period" can signify different things to different people, the patient can wait for an appointment time if necessary because this is an ongoing problem and the patient is unlikely to be in danger if the appointment is postponed.

Question 3

What are the ethical precepts that dictate that decisions should be made with the benefit of the patient in mind?

Accepted Answer

beneficence.

Answer

The principle of beneficence dictates that decisions must be made with the patient's best interests in mind.

Question 4

What is the proper course of action if three patients reschedule appointments for the same morning?

Accepted Answer

call those on the list for wanting an earlier appointment.

Answer

The best course of action is to call people on the list who requested an earlier appointment and reschedule three of them for the open time slots if three patients cancel appointments for the same morning. Patients who requested earlier appointments but couldn't get them at that time are common in busy practices; therefore, businesses should retain a list of these clients and get in touch with them when cancellations happen in order to avoid wasting time and money.

Question 5

What kind of health insurance compensates for loss or harm by predetermined payments rather than medical services?

Accepted Answer

indemnity insurance.

Answer

Instead of paying for medical care, indemnity insurance makes predefined payouts for losses or damages.

CMAA - Certified Medical Administrative Assistant Practice Test

CMAA - Certified Medical Administrative Assistant Practice Test

FREE CMAA Questions and Answers