FREE CMAA Questions and Answers

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What is the ideal time to book a new patient's appointment if they phone at 8:00 AM on June 6 to discuss their escalating foot swelling and slight breathlessness? The appointment matrix displays the following.

Correct! Wrong!

The doctor will need more time to take a history, perform a physical examination, and examine the patient in order to determine the likely diagnosis and the best course of treatment if a new patient complaining of increasing foot edema (swelling) and shortness of breath is being scheduled. On June 6, at 9:00 AM, the first longer time period will be made available. The visit shouldn't be postponed till June 7 because the patient complains of shortness of breath.

What kind of health insurance compensates for loss or harm by predetermined payments rather than medical services?

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Instead of paying for medical care, indemnity insurance makes predefined payouts for losses or damages.

What are the ethical precepts that dictate that decisions should be made with the benefit of the patient in mind?

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The principle of beneficence dictates that decisions must be made with the patient's best interests in mind.

What is the proper course of action if three patients reschedule appointments for the same morning?

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The best course of action is to call people on the list who requested an earlier appointment and reschedule three of them for the open time slots if three patients cancel appointments for the same morning. Patients who requested earlier appointments but couldn't get them at that time are common in busy practices; therefore, businesses should retain a list of these clients and get in touch with them when cancellations happen in order to avoid wasting time and money.

The vertical line dividing the front and back is called the?

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The coronal/frontal plane is the vertical axis that divides anterior (front) from posterior (back).

What kind of visit would be considered if a new patient phones to make an appointment and says that she has been having heavier than usual periods with cramping for the previous three months?

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It would be considered a new, non-urgent problem/illness if a new patient calls for an appointment and says she has been having heavier than usual periods with cramping for the previous three months. Although the patient should be scheduled as soon as possible since "heavy period" can signify different things to different people, the patient can wait for an appointment time if necessary because this is an ongoing problem and the patient is unlikely to be in danger if the appointment is postponed.

In order to properly use a copier or scanner for medical records, you must?

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To avoid unwanted access, it is crucial to delete stored data from memory before using a copier or scanner to copy or scan medical documents. Documents that have been scanned or copied are typically stored on modern equipment. Never store documents for subsequent scanning or copying in a basket near the equipment. If at all practicable, the device should ask for a password in order to track usage and identify who was copying or scanning when.