FREE CCBA Business & Leadership Questions and Answers

Question 1

What are the two types of relationships between use cases?

Accepted Answer

Extend and include

Answer

In UML (Unified Modeling Language) use case diagrams, 'extend' and 'include' are the two primary types of relationships between use cases. An 'include' relationship indicates that one use case incorporates the functionality of another, while an 'extend' relationship shows that one use case adds optional functionality to another under specific conditions. These relationships help model complex system behaviors and reuse common functionalities.

Question 2

In the context of systems theory, the term "system" is much broader than an IT system. What else is in a system?

Accepted Answer

The people involved and the interaction between them, the external forces affecting their behavior

Answer

In systems theory, a 'system' is defined as a set of interacting or interdependent components forming an integrated whole. This definition extends far beyond just IT components to include human elements, their interactions, processes, and environmental factors. Therefore, the people involved, their behaviors, and the external forces influencing them are crucial parts of a comprehensive system.

Question 3

Which of the following are considered requirements attributes?

Accepted Answer

Source of the requirement, stability, and priority

Answer

Requirements attributes are characteristics used to manage and track individual requirements effectively. Key attributes include the source (who requested it), stability (how likely it is to change), and priority (its importance relative to others). While ambiguity and conciseness are qualities of a *well-written* requirement, they are not typically tracked as attributes themselves in the same way as source, stability, or priority.

Question 4

Which model shows how business analysis work is defined and what type of work is involved in the analysis?

Accepted Answer

Process models

Answer

Process models, such as Business Process Model and Notation (BPMN) diagrams, are specifically designed to illustrate how work is performed within an organization. They define the sequence of activities, decision points, and roles involved in a process, thereby showing the type of work and its flow. This makes them ideal for understanding and defining business analysis work.

Question 5

Which of the following is a technique used for root cause analysis?

Accepted Answer

Fishbone diagram

Answer

A Fishbone diagram, also known as an Ishikawa diagram or cause-and-effect diagram, is a visual tool specifically used for root cause analysis. It helps categorize potential causes of a problem to identify the underlying root causes. Brainstorming is a technique for generating ideas, and process modeling is for depicting processes, while 'Five yes technique' is not a standard root cause analysis tool (Five Whys is).

(CCBA) Certification of Capability in Business Analysis Practice Test

(CCBA) Certification of Capability in Business Analysis Practice Test

FREE CCBA Business & Leadership Questions and Answers