Free CCBA Business & Leadership Questions and Answers

Question 1

What are the two types of relationships between use cases?

Accepted Answer

Extend and include

Answer

Generations and specialization

Answer

Associations and aggregations

Answer

Preconditions and post conditions

Question 2

In the context of systems theory, the term "system" is much broader than an IT system. What else is in a system?

Accepted Answer

The people involved and the interaction between them, the external forces affecting their behavior

Answer

Information and process methodologies

Answer

Vendor stability and profitability

Answer

Techniques and models

Question 3

Which of the following are considered requirements attributes?

Accepted Answer

Source of the requirement, stability, and priority

Answer

Ambiguous, concise, and traceable

Answer

Unambiguous, concise, and source

Answer

Cost, ambiguity, and priority

Question 4

Which model shows how business analysis work is defined and what type of work is involved in the analysis?

Accepted Answer

Process models

Answer

Organizational models

Answer

Data models

Answer

Object oriented models

Question 5

Which of the following is a technique used for root cause analysis?

Accepted Answer

Fishbone diagram

Answer

Brainstorming

Answer

Process modeling

Answer

Five yes technique

Question 6

In an international deployment of an intranet, there are multi-language, date, and time issues to consider. How should these needs be categorized during documentation? Stakeholder requirements

Accepted Answer

Stakeholder requirements

Answer

Quality of service requirements

Answer

Business requirements

Answer

Functional requirements

Question 7

What elicitation technique is used to examine user manuals, training manuals, service level agreements, or regulatory documentation?

Accepted Answer

Document analysis

Answer

Survey/questionnaire

Answer

Observation

Answer

Interface analysis

Question 8

During an interview, it is considered a best practice to ask questions in a particular order. Which of the following choices demonstrates the best order?

Accepted Answer

Tell me about the expense reporting process. Who submits expense reports in your organization? Who is responsible for approving those reports? After the expense reports are approved, who reconciles the receipts against submitted expenses?

Answer

Who codes the expense reports with general ledger codes? Are the reports created in a spreadsheet or a word processing program? Who reconciles the receipts?

Answer

Who submits expense reports in your organization? What is the maximum amount allowed per diem? Does your organization use corporate cards?

Answer

How many hours do you spend on expense reports? Who submits expense reports in your organization? Are expenses reimbursed using direct deposit or by check?

Question 9

When eliciting requirements from stakeholders, a business analyst should pay particular attention to __________.

Accepted Answer

The role they play and not their title

Answer

Ulterior motives

Answer

Whether they are full-time employees or contractors

Answer

Political alliances

Question 10

Elicitation is not limited only to information from stakeholders. Elicitation of requirements for existing solutions can also be done using ______________.

Accepted Answer

Document analysis

Answer

An independent study by a third party

Answer

informal conversations

Answer

Analysis of the work breakdown structure