CCBA Solution Evaluation 1 — Questions and Answers
Question 1: What is solution evaluation in business analysis?
- Assessing whether a delivered solution meets business needs and delivers expected value (Correct answer)
- Only testing for bugs
- Evaluating employee performance
- Reviewing financial statements
Correct answer: Assessing whether a delivered solution meets business needs and delivers expected value
Solution evaluation determines if the implemented solution actually achieves the intended business outcomes.
Question 2: What are key performance indicators (KPIs) for solution evaluation?
- Measurable values that demonstrate how effectively a solution achieves its objectives (Correct answer)
- Any data the team collects
- Only financial metrics
- Employee satisfaction scores
Correct answer: Measurable values that demonstrate how effectively a solution achieves its objectives
KPIs provide objective measures of solution performance against defined business objectives.
Question 3: What is a gap analysis?
- Comparing current state performance with desired future state to identify what changes are needed (Correct answer)
- A physical space assessment
- An employee skills test
- A budget shortfall calculation
Correct answer: Comparing current state performance with desired future state to identify what changes are needed
Gap analysis identifies the difference between where you are and where you want to be, highlighting needed changes.
Question 4: What is a SWOT analysis?
- An evaluation of Strengths, Weaknesses, Opportunities, and Threats affecting a business or solution (Correct answer)
- A military strategy
- A medical assessment
- A personality test
Correct answer: An evaluation of Strengths, Weaknesses, Opportunities, and Threats affecting a business or solution
SWOT provides a structured framework for assessing internal capabilities and external factors affecting success.
Question 5: What is stakeholder analysis?
- Identifying all parties affected by a project and understanding their interests, influence, and expectations (Correct answer)
- Counting shareholders
- Analyzing stock prices
- Evaluating team members only
Correct answer: Identifying all parties affected by a project and understanding their interests, influence, and expectations
Stakeholder analysis ensures all affected parties are identified and their needs are considered in solution development.
Question 6: What is a cost-benefit analysis?
- Comparing the total costs of a solution against its expected benefits to determine financial viability (Correct answer)
- Counting project costs only
- Listing benefits without costs
- A marketing strategy
Correct answer: Comparing the total costs of a solution against its expected benefits to determine financial viability
Cost-benefit analysis provides financial justification by quantifying both the investment required and the expected return.
CCBA Solution Evaluation 1
What is solution evaluation in business analysis?