CCBA Requirements Elicitation and Collaboration

Question 1

Which elicitation technique is MOST effective when the goal is to discover unstated assumptions held by stakeholders?

Accepted Answer

Observation (job shadowing)

Answer

Document analysis

Answer

Survey/questionnaire

Answer

Benchmarking

Question 2

What is the PRIMARY difference between 'elicitation' and 'discovery' in business analysis?

Accepted Answer

Elicitation involves actively drawing out information; discovery involves uncovering existing information from artifacts or context

Answer

Elicitation is a formal process; discovery is informal

Answer

Elicitation is only done at project start; discovery continues throughout

Answer

There is no difference — they are synonyms in BABOK

Question 3

A business analyst is preparing for a requirements workshop. Which preparatory activity is MOST critical?

Accepted Answer

Defining clear objectives and an agenda for the workshop

Answer

Booking a meeting room with videoconferencing

Answer

Ensuring all attendees have the same seniority level

Answer

Pre-completing requirements on behalf of stakeholders

Question 4

Which of the following is an example of an 'elicitation result' that needs to be confirmed with stakeholders?

Accepted Answer

Notes, models, or summaries produced during an elicitation session

Answer

A final, approved requirements specification

Answer

The project charter signed by the project sponsor

Answer

A deployed software feature

Question 5

When facilitating a focus group for requirements gathering, what is the MOST important role of the business analyst?

Accepted Answer

To guide discussion, ensure all voices are heard, and capture insights

Answer

To provide technical solutions to participants during the discussion

Answer

To advocate for the sponsor's preferred solution

Answer

To record attendance for compliance purposes

Question 6

Which elicitation technique is BEST suited for gathering requirements from a large, geographically dispersed stakeholder group simultaneously?

Accepted Answer

Survey/questionnaire

Answer

Structured interview

Answer

Collaborative games

Answer

Proof of concept