CTB CTB - Clerical Test Battery Business Correspondence and Writing Questions and Answers 2

Question 1

Which sentence is written in active voice?

Accepted Answer

John wrote the report.

Answer

Active voice has the subject (John) directly performing the action (wrote), making the sentence clear and direct.

Question 2

What is the purpose of the 'RE:' line in a business letter?

Accepted Answer

To identify the subject of the letter

Answer

The RE: (Regarding) line identifies the subject or purpose of the letter for quick reference.

Question 3

Which type of business letter confirms that an order or payment has been received?

Accepted Answer

Acknowledgment letter

Answer

An acknowledgment letter confirms receipt of an order, payment, or document from the sender.

Question 4

In a standard business memo, which line appears first?

Accepted Answer

TO:

Answer

Standard memo format lists TO: first, followed by FROM:, DATE:, and SUBJECT:.

Question 5

What is the correct way to write a date in formal US business correspondence?

Accepted Answer

March 31, 2026

Answer

Formal US business correspondence uses the fully written date format: Month Day, Year (e.g., March 31, 2026).

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