CTB - Clerical Test Battery Visual Speed and Accuracy Questions and Answers

Question 1

You are checking a shipping manifest by comparing the 'Original' list to the 'Copied' list. Which line item in the 'Copied' list contains an error?

Original List:
1. AX-4821-B, 105
2. CZ-9903-T, 50
3. FG-1745-K, 210
4. LP-6008-W, 75

Copied List:
1. AX-4821-B, 105
2. CZ-9903-T, 50
3. FG-1754-K, 210
4. LP-6008-W, 75

Accepted Answer

Line 3

Answer

Line 1

Answer

Line 2

Answer

Line 4

Question 2

While verifying a list of serial numbers, a clerk notices that the original entry '89GHT561' was transcribed as '89GHT651'. Which type of clerical error does this represent?

Accepted Answer

Transposition

Answer

Substitution

Answer

Omission

Answer

Insertion

Question 3

A clerk needs to verify that a mailing list of 500 addresses has been transcribed correctly into a new system. To ensure the highest accuracy while maintaining reasonable speed, which of the following is the most effective technique?

Accepted Answer

Use a ruler or piece of paper to isolate and compare each line, one item at a time.

Answer

Read the entire original list first, then the entire copied list, relying on memory.

Answer

Scan only the zip codes first, then go back and scan only the street names.

Answer

Ask a colleague to read one list aloud while checking against the other.

Question 4

When performing a visual accuracy check under a severe time constraint, what principle should guide a clerk's work?

Accepted Answer

Accuracy must be maintained, as unchecked data is better than incorrectly verified data.

Answer

Speed is more important than accuracy to meet the deadline.

Answer

It is acceptable to guess if an entry is difficult to read.

Answer

Checking every other line is a good strategy to cover more data.

Question 5

A clerk is verifying a series of purchase orders. Which of the following transcription errors would likely have the most significant financial consequence for the company?

Accepted Answer

'Quantity: 100' transcribed as 'Quantity: 1000'

Answer

'Invoice #78901' transcribed as 'Invoice #78910'

Answer

'Acme Supplies Inc.' transcribed as 'Acme Supply Inc.'

Answer

'Ship to: 123 Main St.' transcribed as 'Ship to: 123 Maine St.'

Question 6

You are comparing original data strings with their transcribed versions. Review the four pairs below and determine how many of the transcribed versions contain errors.

Pair 1: Original: QPR-774-K2 / Transcribed: QPR-747-K2
Pair 2: Original: 901-BZY-5W / Transcribed: 901-BYZ-5W
Pair 3: Original: M4N-63V-P8 / Transcribed: M4N-63V-P8
Pair 4: Original: 8T5-11X-G7 / Transcribed: 8T5-11X-G9

Accepted Answer

3

Answer

1

Answer

2

Answer

4