CTB CTB - Clerical Test Battery Business Correspondence and Writing Questions and Answers

Question 1

Which salutation is appropriate in a formal US business letter when the recipient's name is unknown?

Accepted Answer

Dear Sir or Madam:

Answer

Hey there,

Answer

To my friend,

Answer

Hi,

Question 2

What is the most commonly used formal closing in US business correspondence?

Accepted Answer

Sincerely,

Answer

See ya!

Answer

Later,

Answer

Bye for now,

Question 3

In full-block letter format, how are all lines of the letter aligned?

Accepted Answer

Left-aligned

Answer

Centered

Answer

Right-aligned

Answer

Indented five spaces

Question 4

What does 'CC' stand for in business correspondence?

Accepted Answer

Carbon Copy

Answer

Certified Copy

Answer

Confidential Communication

Answer

Current Copy

Question 5

Which part of a business letter contains the writer's address and the date?

Accepted Answer

Heading

Answer

Body

Answer

Salutation

Answer

Enclosure notation

Question 6

How many blank lines are typically left between the complimentary close and the typed signature in a standard business letter?

Accepted Answer

4

Answer

1

Answer

2

Answer

6