CTB CTB - Clerical Test Battery Business Correspondence and Writing Questions and Answers 2 — Questions and Answers
Question 1: Which sentence is written in active voice?
- The report was written by John.
- John wrote the report. (Correct answer)
- The report has been written.
- It was decided to write the report.
Correct answer: John wrote the report.
Active voice has the subject (John) directly performing the action (wrote), making the sentence clear and direct.
Question 2: What is the purpose of the 'RE:' line in a business letter?
- To list enclosures
- To identify the subject of the letter (Correct answer)
- To name all recipients
- To show copy recipients
Correct answer: To identify the subject of the letter
The RE: (Regarding) line identifies the subject or purpose of the letter for quick reference.
Question 3: Which type of business letter confirms that an order or payment has been received?
- Inquiry letter
- Acknowledgment letter (Correct answer)
- Complaint letter
- Cover letter
Correct answer: Acknowledgment letter
An acknowledgment letter confirms receipt of an order, payment, or document from the sender.
Question 4: In a standard business memo, which line appears first?
- FROM:
- TO: (Correct answer)
- DATE:
- SUBJECT:
Correct answer: TO:
Standard memo format lists TO: first, followed by FROM:, DATE:, and SUBJECT:.
Question 5: What is the correct way to write a date in formal US business correspondence?
- 03/31/26
- March 31, 2026 (Correct answer)
- 31st March 2026
- 3-31-26
Correct answer: March 31, 2026
Formal US business correspondence uses the fully written date format: Month Day, Year (e.g., March 31, 2026).
Question 6: Which element is NOT typically included in a professional business email signature?
- Name
- Job title
- Home address (Correct answer)
- Phone number
Correct answer: Home address
A professional email signature includes name, title, company, and phone number, but not a personal home address.
CTB CTB - Clerical Test Battery Business Correspondence and Writing Questions and Answers 2
Which sentence is written in active voice?