CPI Crisis Development Model & Staff Attitudes 2

Question 1

What is the appropriate staff attitude in response to the Anxiety level in the CPI Crisis Development Model?

Accepted Answer

Supportive

Answer

The Supportive attitude uses empathic, non-judgmental communication to address the individual's anxiety early before it escalates.

Question 2

Which staff attitude corresponds to the Defensive stage in the CPI model?

Accepted Answer

Directive

Answer

The Directive approach involves taking charge and setting clear limits when a person becomes defensive and starts losing rationality.

Question 3

The Therapeutic Rapport staff attitude is most appropriately used during which stage of the crisis development model?

Accepted Answer

Tension Reduction

Answer

Therapeutic Rapport is used during the Tension Reduction stage to reconnect with the individual and begin rebuilding a positive relationship.

Question 4

When a person is at the Acting-Out Person level and poses an immediate safety risk, what staff response may be necessary as a last resort?

Accepted Answer

Nonviolent Physical Crisis Intervention

Answer

Nonviolent Physical Crisis Intervention may be used as a last resort when a person poses an immediate risk and all other de-escalation methods have been exhausted.

Question 5

Which principle underlies the 'Supportive' staff attitude in the CPI model?

Accepted Answer

Empathic, non-judgmental communication

Answer

The Supportive attitude is grounded in empathic, non-judgmental communication that acknowledges the person's feelings and helps them feel understood.

(CPI) Crisis Prevention Intervention Certification Practice Test

(CPI) Crisis Prevention Intervention Certification Practice Test

CPI Crisis Development Model & Staff Attitudes 2