Conflict Management Trivia 2

Question 1

Which conflict management style is characterized by low assertiveness and high cooperativeness?

Accepted Answer

Accommodating

Answer

Accommodating involves yielding to the other party's needs at the expense of your own.

Question 2

The term 'BATNA' in negotiation stands for:

Accepted Answer

Best Alternative To a Negotiated Agreement

Answer

BATNA, coined by Fisher and Ury, is your best fallback option if negotiations fail.

Question 3

In the Thomas-Kilmann Conflict Mode Instrument, which style falls in the middle of both assertiveness and cooperativeness?

Accepted Answer

Compromising

Answer

Compromising sits at the midpoint of both dimensions, seeking a partially satisfying solution for both parties.

Question 4

Which pioneer is credited with developing the concept of 'principled negotiation'?

Accepted Answer

Roger Fisher

Answer

Roger Fisher, along with William Ury, introduced principled negotiation in 'Getting to Yes' (1981).

Question 5

A conflict that stems from different personal values, beliefs, or ethics is called a:

Accepted Answer

Value conflict

Answer

Value conflicts arise from fundamental differences in what people believe is right, important, or desirable.

Conflict Management Practice Test