FREE Conflict Management Strategies Questions and Answers

Question 1

Ignoring the issue and failing to take any steps to resolve it

Accepted Answer

Avoiding

Answer

Compromising

Answer

Collaborating

Answer

None of the above

Question 2

Allowing the other person to resolve their issues while ignoring your own

Accepted Answer

Accommodating

Answer

Compromising

Answer

Forcing

Answer

None of the above

Question 3

Making decisions based on formal authority or other sources of power without taking into account the needs of the party with whom you are at odds

Accepted Answer

Forcing

Answer

Collaborative

Answer

Taunting

Answer

None of the above

Question 4

Attempting to end a dispute by finding a solution that is only partially acceptable to both parties but not entirely acceptable to either

Accepted Answer

Compromising

Answer

Collaborative

Answer

Accommodating

Answer

None of the above

Question 5

Cooperating with the other party to comprehend their worries, as well as communicating your own worries in an effort to come to a mutually beneficial and ideal solution (win-win)

Accepted Answer

Collaborating

Answer

Forcing

Answer

Taunting

Answer

None of the above

Question 6

The forcing conflict management approach should be used when

Accepted Answer

Quick, decisive action is important

Answer

A creative solution is critical

Answer

People need to work through their emotions surrounding the conflict

Answer

You need to arrive at a workable solution under time pressure

Question 7

Which conflict resolution techniques can lead to the most trouble?

Accepted Answer

The avoiding style

Answer

The bargaining style

Answer

The problem-solving style

Question 8

What exactly is intergroup conflict?

Accepted Answer

A disagreement between different groups or teams within the same organization

Answer

A conflict between individuals and robots

Answer

A conflict between different organizations

Answer

A conflict between individuals in the same group

Question 9

What are some advantages of conflict management that are effective?

Accepted Answer

Less stress, improved relationships, increased trust, higher morale, and greater productivity.

Answer

More conflicts, unhealthy relationships, decreased trust, lower morale, and reduced productivity.

Answer

More animosity, damaged relationships, and decreased morale.

Answer

Less productivity, decreased morale, conflict avoidance, increased stress.

Question 10

What is the connection between conflict and change?

Accepted Answer

They are cyclical and change often causes conflict or conflict indicates that change is needed.

Answer

They are not related.

Answer

Conflict can never indicate the need for change.

Answer

Change only causes external events but not conflict.