FREE Conflict Management Practice Questions and Answers
What is one possible advantage of utilizing the collaborative conflict management style?
A win-win strategy that puts the relationship and the result first is the collaborative conflict management method.
What is the accommodating approach to conflict management?
Putting the other person's needs and wants ahead of your own is a key component of the accommodating conflict management approach. It's a good method to resolve minor disputes amicably and get over them.
What is the most important thing about the collaborating style of managing conflict?
High cooperation and low assertiveness characterize the collaborative approach to conflict management. This form of conflict resolution can be time-consuming and requires attentive listening to comprehend the viewpoints of the other party.
What is the avoiding conflict management style?
The avoidance style helps to prevent conflict by sidestepping it or putting it off until later. This can be helpful in the short term, but ignoring problems could lead to a buildup of tension and unhealthy relationships.
Which method is most effective for minor conflicts when you don't care as much about the issue?
The accommodating conflict management style involves placing the other person's needs and desires ahead of your own. It's a good method to resolve minor disputes amicably and go over them. It helps especially when you don't care as much about the issue, don't want to fight, or think you might be wrong.
What are the advantages of conflict management skills in the workplace?
For a business, conflict management abilities are necessary because they enable people to settle disagreements fairly and sensibly. They also assist to avoid disagreements from becoming major issues and may even contribute to better employee satisfaction.
What is the first thing you should do to manage a conflict?
The first step in settling a problem is acknowledging that one exists. It sounds simple, but sometimes it's hard to tell when there might be problems or disagreements between team members. There are situations when people might not feel at ease admitting that there is a conflict.
Which way of handling a conflict puts winning over the other person's point of view first?
The goal of a competing style is to win the argument by pushing your point of view and ignoring the other person's.
When dealing with conflicts, why is it critical to establish rules and guidelines?
In order to develop a framework for addressing and resolving the conflict, it is essential to set guidelines when managing conflict. By providing clear instructions, guidelines can help to make sure that everyone engaged in the issue is aware of what is expected of them and how the conflict will be resolved.
When a person has to fulfill two or more contrasting sets of expectations, what is the outcome?
When employees are given multiple, incompatible roles at once or when their job overlaps with that of another employee or work group, role conflict results. Role conflict makes workers more stressed.
Ignoring problems in a relationship can lead to what?
By avoiding conflict, you leave the other person hanging. It's a risky strategy because ignoring the problem won't solve it. Additionally, it may cause unhealthy relationship issues because it would appear that you don't care how things turn out.
Misunderstanding of language or action can lead to a ____ dispute.
A communication conflict may result from a misunderstanding of the intent behind words or actions. The speaker and the listener, as well as their various points of view, the words they use and the various connotations each word has for each individual, the implicit message (intent versus actual words), the context, and the process of flow, are all important factors in the complex process of communication.
Why is it so important to get necessary information in conflict resolution?
Conflicts can't be resolved unless all relevant perspectives are considered. Spend the time necessary to understand all the important details.
What is a possible weak point of the competing conflict management style?
One of the problems with competing styles is that they can damage relationships, which may make the other person less likely to work with them.
When a person exerts control over others by coercion, threats, hurt, and irritation, they are said to have ____ power.
When a person in a position of authority uses the threat of punishment to coerce subordinates into obeying their requests, this is known as coercive power. The motivation to obey is the fear of punishment. Expert power, legal power, reward power, and informational power are only a few examples of the various forms of coercive power.
Why is active listening crucial to the collaborative approach to conflict management?
Active listening and understanding the viewpoint of the other party are key components of collaborative conflict management. Although it might take time, doing so can result in greater outcomes and stronger relationships.